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Real Results: How Our IT Experts Help Clients Save Time, Money, and Stress
"I’m already far happier with your service than our old IT guys. Happy to be onboard with HELPDESK.tech!"
Amanda Whitten
Attorney
"HELPDESK.tech has been a game-changer for our industry and my business."
Chris Boyd
Technology Consultant
"You did such a thorough job in your assessment, and the documentation was eye opening. We need to be proactive and make sure we are compliant regardless of our size. Having this service with HELPDESK.tech will save you time and worry."
Dr. Maria Ortiz-Nance
Clinical Psychologist
Frequently Asked Questions
Things you need to know about the services and billing.
What other IT services do you offer?
We offer a range of IT services, including End User Support, Device and Network Management, IT Security, and Backup and Disaster Recovery, among others.
How do I book an appointment with a Technologist?
Simply choose an available time slot on our calendar, fill out a few details, and you’ll receive a confirmation email with your appointment details. With your permission, we'll call or text you with further details.
Do I need to bring any documents to the appointment?
Yes, we recommend bringing any relevant insurance documents and questionnaires that your agent may have given you, and any IT documentation you may already have such as inventory and vendor lists. Before your appointment, your Technologist will guide you on exactly what you need.
Can I get help with both personal and business computers?
Absolutely! Especially if you are doing work on your personal home computers. We can advise you on the best way forward according to your specific needs.
What happens if I miss my scheduled appointment?
Please let us know as soon as possible. We’ll help you reschedule at a convenient time, ensuring that your IT matters are addressed promptly.
Is this annual assessment really free?
Yes. It's free. Of course, we might want or need to sell you other IT services. But frankly, we won't do business with you unless we can do this assessment for you anyway. It protects both of us! So let us give you something of value so we can start a relationship. Maybe you'll buy more, maybe you won't.